Eveline Ring

Caring for your cherished jewelry is simple and essential. To maintain its brilliance and longevity, regularly clean your pieces with a gentle jewelry cleaner and a soft cloth, avoiding harsh chemicals. Store them in a jewelry box or pouch to prevent scratching and tangling. Remove jewelry before swimming, exercising, or engaging in household chores to shield it from potential damage. Periodically inspect clasps and settings to ensure everything is secure. Following these steps will ensure your jewelry remains as stunning as the day you acquired it, allowing you to continue wearing and cherishing it for years to come.

All purchases come with a free polishing cloth so that you can easily polish your jewelry on your own. Simply rub your jewelry with the polishing cloth gently. It is normal to see dark residue after polishing - this means it’s doing its job! 

Please wash your hands after every use as the cloth contains a cleaning agent to help remove dirt and oil from your pieces. Do not wash your polishing cloth, as it will lose its effectiveness! Keep out of reach of children.

Your satisfaction and confidence in our products are paramount. That's why we offer a comprehensive warranty package, starting with a robust 1-year warranty on all our items. Beyond this initial coverage, we provide limited extended warranties for select products, assuring you of their quality and durability. These extended warranties vary by item and are designed to provide you with continued peace of mind. Rest assured, when you choose our jewelry, you're not only selecting timeless beauty but also investing in a lasting promise of quality and service.

Yes! We take pride in our team and are passionate about bringing your unique vision to life. From the initial consultation, we work closely with you to understand your desires, ensuring every detail aligns perfectly with your style and preferences. With access to a wide range of exquisite materials and a dedication to precision, we transform your ideas into stunning, one-of-a-kind pieces that you'll cherish for a lifetime. Our commitment to delivering personalized excellence sets us apart, making custom jewelry at [Your Company Name] an exceptional and memorable experience.

We understand that the anticipation of receiving your jewelry is an exciting part of the experience. That's why we take pride in our efficient shipping process. Once your order is confirmed, our dedicated team works diligently to ensure your precious pieces are carefully packaged and dispatched swiftly. We offer expedited shipping available for those who can't wait to wear their new treasures. Whether you choose standard or expedited shipping, our commitment to timely and secure delivery remains unwavering, so you can enjoy your jewelry sooner.

Transparency and peace of mind are paramount when it comes to your order. That's why we offer a seamless order tracking experience. Once your purchase is on its way, you'll receive a tracking number via email, allowing you to monitor the progress of your delivery in real-time. With just a click, you can stay informed about your package's journey from our studio to your doorstep. Our order tracking system is designed to keep you connected every step of the way, ensuring you're always in the know about when to expect your exquisite jewelry.

We value your feedback, inquiries, and the opportunity to assist you. Getting in touch with us is effortless, as we're committed to providing exceptional customer support. You can reach out to us through various channels, including phone(text), email, and a chatbot available on our website.

One of our guiding principles is creating high end jewelry that doesn’t harm the Earth. Every ounce of your jewelry is sourced as sustainably as possible, using local materials wherever possible, and every stage of the crafting process is done by small businesses and artisans within a block of A Gilded Leaf’s New York City headquarters.

We can trace every part of your final piece back to its source and we know exactly whose hands have turned your jewelry from design into reality. We only create pieces that are approved by you every step of the way, ensuring that materials aren’t wasted.

Our footprint is incredibly small and we work hard to make it even smaller at every opportunity. Our focus is on minimizing waste and supporting truly local small businesses means that we’re doing our part to make your jewelry as sustainable and environmentally friendly as possible.

Our products are handmade in the Diamond District of New York City, where A Gilded Leaf was born. We work with local artisans and jewelers to craft all pieces. We get 100% of our gold, gemstones and diamonds from local businesses. Supporting local businesses is very important to us because it helps continue the tradition of small, family owned businesses while preserving the intricate craftsmanship from veteran jewelers that are being lost every day to large corporations and technology.

Our dream is to make fine jewelry accessible to all regardless of social status. By partnering with local artisans, sourcing sustainably, and making every piece of jewelry to order, we’re able to make luxury fine jewelry accessible to everyone without the traditional markups.